Lightweight ticketing · for internal IT
Tickets,solvedeffortlessly.
A ticket-managing system for IT teams of one to 50+. One plan, everything included — API, webhooks, SLAs, portal — no tiers. Licensing you change yourself, and a queue that keeps up with the agent who lives in it.
14 days free · no card · cancel yourself
What most helpdesks get wrong
Three things, done properly.
Everything included
One plan. REST for every object, signed webhooks with retries and a delivery log, SLAs, the portal. No tiers, no add-on fees, nothing held back for an enterprise plan.
Fair licensing
Add seats, remove seats, downgrade, cancel. In the app, in a minute, credit applied. No call, no dark patterns.
A queue that keeps up
One screen, one Update, SLA timers you can read at a glance. Built for the agent who works in it all day, not the buyer who sees it once.
The product
Every timer visible. Every reply unmistakable.
Bars freeze where a target was met. A tick marks the warning threshold. Breached means breached.
Public or internal is the whole box, not a checkbox. Notes never email the requester — the code enforces it, and a test proves it.
API · Webhooks
Every door open. No tiers.
curl https://solvey.io/api/v1/tickets \ -H "Authorization: Bearer sk_live_…" \ -d subject="Printer on floor 3 jams" \ -d priority=high
Tickets, comments, users, tags: everything the UI can do, the API can do. Keys per tenant, read-only or read-write, revocable.
Subscribe per event. Deliveries are HMAC-signed, retried with backoff, and logged where you can see them and resend them.
Roadmap
Where we are, in order.
What has shipped, what we are building, what comes next. No dates: the order is the promise. Missing something? Tell us.
- Tickets & SLAs — Shipped
- Self‑service portal — Shipped
- API & webhooks — Shipped
- Self‑serve billing — Shipped
- Help center — Shipped
- Microsoft sign‑in — Shipped
- Email‑to‑ticket — Building now
- Reports — Building now
- Ask our docs from your AI (MCP) — Upcoming
- Your helpdesk in your AI (MCP) — Upcoming
- Import from your old tool — Upcoming
- Automations — Upcoming
- AI assistant — Upcoming
Shipped Building now Upcoming
Pricing
One plan. Everything included. Cheaper as you grow.
$75 / month
$15 per agent on average · next agent $12 · requesters free
First 5 agents
Your team$15 per agent / month
Every team pays this for its first 5 agents.
Everything included
- Ticket queue and saved views
- SLA timers per priority
- Self-service portal for your users
- REST API and signed webhooks
- Custom fields and statuses
- Roles and permissions
- Merge duplicate tickets
- Full data export, any time
Every feature listed above.
Your team: 5 × $15 = $75
Agents 6–15
Your team$12 per agent / month
For agents 6 to 15, on any team.
Everything included
- Ticket queue and saved views
- SLA timers per priority
- Self-service portal for your users
- REST API and signed webhooks
- Custom fields and statuses
- Roles and permissions
- Merge duplicate tickets
- Full data export, any time
Every feature listed above.
Starts at your 6th agent
Agent 16 and up
Your team$9 per agent / month
For every agent from the 16th on.
Everything included
- Ticket queue and saved views
- SLA timers per priority
- Self-service portal for your users
- REST API and signed webhooks
- Custom fields and statuses
- Roles and permissions
- Merge duplicate tickets
- Full data export, any time
Every feature listed above.
Starts at your 16th agent
Same features in every tier. The only thing that changes is the price of your next agent.
Who answers
The person who wrote it.
Solvey is built and supported by its founder. When you write in, the reply comes from the person who wrote the code — usually the same day. That is not a support tier. It is how it works.